About Us

Allergy Treatment Plan

Change Contact Details

Change to Permanent BookingCode of Conduct


Enrolment Form

Parent Handbook

Acceptance and Refusal of Authorisations 

Administration of First Aid 

Behaviour Guidance 


Dealing with Infectious Diseases 

Dealing with Medical Conditions and Administration of Medication

Delivery and Collection of Children 

Emergency and Evacuation 

Enrolment and Orientation 



Governance and Management 


Interactions with Children Policy 

Management of Animals 

Management of Complaints 

Management of Incident, Injury, Illness and Trauma 

Nutrition and Food Safety 

Priority of access policy 

Providing a Child Safe Environment 

Social Media Policy


Water Safety 

Policy Feedback


Our Philosophy

We believe that children are playful, imaginative, curious, full of energy and want to have fun!

We aim to provide an exciting and diverse program that focuses on freedom of choice and encourages children to challenge their physical, mental and emotional development in a safe and supportive environment.

We know that children have diverse needs and we will support them to grow as individuals, challenge their personal boundaries and develop their independence.

We will encourage the children at Nanyima to develop positive ties and connections within the community, especially their families, educators and the school. We want the children to develop positive communication skills and feel encouraged and supported to grow as a person and find their place in the world.

Children’s Behaviour

All children are expected to behave in a manner acceptable to the staff of the Centre. Our program is planned so that acceptable behaviour is encouraged and rewarded.

A set of basic rules for the children has been developed and all children are asked to abide by them. The rules are displayed on the notice board and parents are asked to support the staff in enforcing these rules. If necessary, reasonable behaviour management strategies will be taken in line with the Centre’s Behaviour Management Policy. Parents/guardians will be consulted in the case of continued disruptive behaviour

The Management Committee reserves the right to terminate a child’s enrolment if negative behaviour persists after reasonable action has been taken to encourage and involve the child in a positive way. This will especially be the case if the safety and security of other children is at risk. We encourage you to confide in staff if your child has serious behaviour problems. Discussions involving your child/ren will remain confidential. Our complete policy documents are available on request.

Committee Meetings

The Parent Management Committee meets on a monthly basis. All parents of the centre are automatically members of the Association and welcome to attend meetings.  If you can’t attend and wish a matter to be raised at a meeting, please speak with the Co-ordinator, or contact a member of the Committee. Our AGM is held in May.

Contacting the Staff

The child care staff are on duty from 7.30am to 9.15am and 2 pm to 6 pm. The best times to contact the staff are listed at the front of this handbook, however if you need to contact the staff outside these hours, we recommend you employ one of the following methods:

  • telephone Cammeray school and ask for a message to be put in the Nanyima ‘pigeon hole’;
  • leave a message on our answer machine;
  • try our mobile 0425 358 582
  • send an e-mail

Hours of Operation

Nanyima is open for the duration of the NSW School Terms. We are closed during school vacations and on public holidays, and pupil free days. Our normal operating hours are:

  • Before School Care: 7.30am to 9.15am
  • After School Care: 3.15pm to 6.00pm

We ask your co-operation in ensuring that your child/ren is collected by 6.00pm sharp. If it is apparent that you may be late picking your child up, please make alternative arrangements for the safe collection of your child and advise the staff of the arrangements as soon as possible. A late fee is charged at $20 for every 15 minutes after 6pm.

Daily Activity Program

The Daily Activity Program’s purpose is to occupy, stimulate, extend and amuse. We provide a combination of planned and “free play” activities and the children may choose between the two. A variety of activities are offered and include art and craft, sport, drama, games, music, storytelling, gardening, cooking etc. Provision is also made for those children who wish to do their homework, talk with the staff, or just relax after school.


Breakfast provisions of toast and juice are offered at Before School Care. A substantial afternoon tea is provided for children who attend the afternoon session.


Children may be booked to attend on either a regular or a casual basis, subject to availability. If you want to change your child’s attendance days either permanently, or for a temporary period during the term, it is essential that you notify us in writing at least 2 weeks in advance. Permanent days may not be swapped ad hoc.

Cancellation of enrolment

If, at any time during the year, you find that you no longer require before or after school care, you must give us two weeks notice in writing, otherwise two weeks fees will be charged.


It is essential that you advise staff as soon as possible if your child/ren will be absent for any reason whatsoever – e.g. your child is sick, or going to a friend’s house on a particular day, you have an RDO, Grandparent or friend is picking your child up from school, etc. etc. If it is a permanent booking you will still be charged for the day.

Personal Possessions

To avoid disappointment in the case of loss, breakage or confusion over ownership, we ask that you discourage your child/ren from bringing ‘favourite’ or valuable toys to the Centre. The staff assume no responsibility for children’s clothing, toys or other possessions – especially those left behind at school. Please check that your child/ren has collected their rightful belongings (especially school bags) before leaving the Centre at the end of the day.


Nanyima aims to establish and maintain effective communication between parents, staff, children and the Parent Management Committee. Newsletters are distributed monthly and contain information about activities at the Centre, forthcoming meetings, social events, etc. Notices for parents are also displayed on the small notice board. We encourage you to spend some time talking with the staff and to establish a routine for exchanging information about your child/ren with them. This will increase the staff’s understanding of your child/ren and help them plan appropriate care for your child/ren. You may need to consider making an appointment with the Co-ordinator if you have any major concerns or issues you wish to discuss.


In the event of an accident involving your child, you will be notified immediately and advised of the action taken. If the parent/guardian cannot be contacted in a medical emergency, the child’s family doctor or other medical help will be sought. If their condition is serious, an ambulance will be called.


If your child arrives unwell or becomes unwell during the course of the program, he/she will be comforted until we can contact you and you are able to collect your child. Please understand that we do not have the facilities or resources to care for children who are ill. Please advise staff promptly if any of your family have been in contact with a contagious disease.


Medication will only be administered to children with explicit written permission from the child’s parent/guardian. All medication must be in its original container, with the original label clearly displaying the child’s name and instructions for use. Supervision will be provided for children who “self administer” medication – e.g. Asthma “puffer”.


It is the parents/guardians’ responsibility to be familiar with the procedures in relation to medication, accidents and illness, and to ensure that relevant consent forms are completed. Please speak to the Co-ordinator if you have any concerns or questions about any of these matters.

Payment of fees

The current fee schedule (as at July 2018) is as follows: Before School Care: $15.60 or $17.60 for casual bookings. After School Care: $25.30 or $27.30 for casual bookings. Payment is via direct debit from your bank account or credit card. You will receive an invoice via email on a Monday and the direct debit will be processed on the Thursday for that week plus two weeks in advance.

Fees are to be paid for all booked days, whether your child attends or not, until such time as the booking is changed or cancelled in writing. A surcharge of 10% of the weekly fee may apply to fees overdue by one week or more. Non-payment of fees can result in you forfeiting your child’s place at the Centre.

Child Care Subsidy

Families who are entitled to the Child Care Subsidy (CCS) reduction for fees need to contact the Family Assistance Office (13 6150) and obtain CRN’s for themselves and their child. They will then need to supply those CRN’s to us. Once you have been offered a place with us you will need to confirm your booking in your mygov account.


An annual tax statement will be issued on request.

Emergency Information

If you change your home/work address or phone numbers, please tell the Co-ordinator immediately, so that our records are kept up to date. Only those persons nominated on your Enrolment Form may collect your child/ren from the Centre, so please advise the staff if you change those authorised persons at any time.

Collection of Children

Children will not be permitted to leave the school or the Centre unaccompanied or with an unauthorised adult. Children will only be released to those persons authorised on the enrolment form. In the event that another person must collect your child, please advise the staff in advance. This is particularly important in the event of custody disputes. Please sign the Daily Attendance Sheet and record the time of Arrival for Before School Care and the time of departure for After School Care, each day. This is a legal requirement.

Late collection of Children

A Late Fee will be billed to your invoice for any child not collected by our closing time of 6.00pm. The fee is $20.00 for every 15 minutes after 6.00pm. If a child has not been collected by 6.30pm and all attempts to contact the parent/guardian, or other authorised adult, have failed, the staff will contact DOCS and the Police. IT THEN BECOMES A LEGAL MATTER.